Privacy Policy

Last updated: 14 October 2026

This policy explains what information EternaDent Family Dental Care ("EternaDent", "we", "us") collects through the website eternadent.in, how we use it, and the choices you have. By using this website you agree to this policy.

Who we are

EternaDent Family Dental Care is a dental clinic at Shop no. 2002, Streets of Europe, Maan Rd, Phase 1, Hinjawadi, Pune 411057, led by Dr. Aditya S. Ingle.

Information we collect

We collect only what you choose to send us through the website:

• Appointment request form: your name, phone number, email address, the service you are interested in, your preferred date and any message you add.
• Contact form: your name, phone number, email address, subject and message.
• Calls, WhatsApp and email: any details you share when you contact us directly.

Please do not send detailed medical records or other sensitive health information through the website forms. Share such details with the clinic during your consultation.

How we use your information

• To call or message you to confirm and manage your appointment.
• To reply to your questions and enquiries.
• To improve our services and this website.

We do not sell your personal information, and we do not send it to third parties for their own marketing.

Service providers that handle form data

When you submit a form, the details are sent through Web3Forms, a form delivery service, and delivered by email to the clinic at info@eternadent.in. Web3Forms processes this data only to deliver your message. Their privacy practices are described on their website.

Cookies and third-party content

• This website does not use advertising or tracking cookies of its own.
• Fonts are loaded from Google Fonts, and our clinic location is shown with an embedded Google Map. Google may receive technical information such as your IP address when these load, under its own privacy policy.
• Links to WhatsApp, social media and other websites are governed by the privacy policies of those services.

How long we keep your information

We keep enquiry and appointment details for as long as needed to respond to you and to maintain our appointment records, and then delete them or keep them only as the law requires.

Security

The website uses HTTPS, and form details reach only the clinic's own email inbox. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your rights

You may ask us to tell you what personal information we hold about you, to correct it, or to delete it, subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023. Write to us at the email address below and we will respond within a reasonable time.

Children

Appointment requests for children should be made by a parent or guardian. We do not knowingly collect information directly from children through this website.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.

Contact us

EternaDent Family Dental Care
Shop no. 2002, Streets of Europe, Maan Rd, Phase 1, Hinjawadi, Pune 411057
Phone: +91 88308 18952
Email: info@eternadent.in